ORDER SUPPORT

REFUNDS & RETURNS

REFUNDS & RETURNS

REFUNDS & RETURNS

Every Eso order is made to order. If something arrives wrong, damaged, or never reaches you, we’ll help make it right.

Every Eso order is made to order. If something arrives wrong, damaged, or never reaches you, we’ll help make it right.

Every Eso order is made to order. If something arrives wrong, damaged, or never reaches you, we’ll help make it right.

WHEN WE CAN HELP

Contact us if an item arrives damaged, defective, misprinted, incorrect, or if a package is lost in transit. Eligible cases may be resolved with a replacement or refund.

WHAT WE CAN’T TAKE BACK

We can’t accept returns or exchanges for a change of mind, a wrong size, or a wrong color. Please review every available option before you place an order.

HOW TO START A CLAIM

HOW TO START A CLAIM

Email us with your order number and a short description of the issue. For damaged, defective, or misprinted items, include clear photos of the affected work. We’ll review the details, then coordinate with the printer when a fulfillment claim applies.

ABOUT FULFILLMENT

Eso Tolson sells the work. The printer produces and ships each made-to-order item after Eso submits it for fulfillment. Eso remains your point of contact if an order needs attention.

NEED HELP WITH AN ORDER? EMAIL ETOLSONINC@GMAIL.COM

NEED HELP WITH AN ORDER? EMAIL ETOLSONINC@GMAIL.COM