ORDER SUPPORT
ORDER CONFIRMED
You choose the work and complete checkout through PayPal. Eso then submits the paid order for fulfillment.
FULFILLMENT
Printful produces and prepares the work for shipment. Printful estimates that fulfillment usually takes 2-5 business days.
TRANSIT & DELIVERY
A carrier completes delivery after fulfillment. Transit depends on the destination and carrier, so delivery timing is an estimate, not a guarantee.
Fulfillment and transit are separate parts of the delivery window. Product availability, destination, carrier handoffs, and service disruptions can affect timing. Eso does not publish guaranteed delivery dates, rates, or destinations at this time. Review the shipping details presented in PayPal checkout before you submit payment.
TRACKING, DELAYS & ISSUES
A tracking number is created after a shipment is dispatched. If a shipment is delayed, lost, damaged, or incorrect, email Eso with your order number and any helpful details. For quality problems, clear photos help us review the claim with Printful.